Privacy Policy
Last updated: November 2025
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
By visiting this website, you confirm your consent to the rules described below.
By visiting this website, you confirm your consent to the rules described below.
1. How We Use Your Personal Data
Depending on how you interact with us or which services you use, we may use your personal data for the following purposes:
Provision, customization, and improvement of services
We use your personal data to provide our services, including fulfilling contractual obligations, processing payments, placing and fulfilling orders, saving your preferences and selected products, sending notifications, handling purchases, returns, and exchanges, creating and managing your account, organizing delivery, and enabling you to leave reviews. This also allows us to create a personalized shopping experience, including product recommendations based on your previous orders, and to continuously improve the quality of our services.
Marketing and advertising.
We may use your personal data for marketing and advertising purposes, including sending informational, promotional, and marketing messages via email, SMS, or postal mail, as well as displaying online advertisements for our products and services on our website and third-party platforms, taking into account your previous purchases and activity.
Security and fraud prevention.
Your data is used to verify identity, ensure secure purchases and payments, detect and prevent fraudulent, illegal, or dishonest activities, and protect our services and users. If you create an account, you are responsible for keeping your access credentials secure. We strongly recommend that you do not share your login, password, or other access details with third parties.
Communication with you.
We use personal data to provide customer support, respond promptly to inquiries, improve service quality, and maintain business relationships with you.
Legal grounds.
We may use personal data to comply with legal requirements, respond to lawful requests from public authorities, participate in legal or pre-trial proceedings, and detect or investigate potential violations of our terms and policies.
We use your personal data to provide our services, including fulfilling contractual obligations, processing payments, placing and fulfilling orders, saving your preferences and selected products, sending notifications, handling purchases, returns, and exchanges, creating and managing your account, organizing delivery, and enabling you to leave reviews. This also allows us to create a personalized shopping experience, including product recommendations based on your previous orders, and to continuously improve the quality of our services.
Marketing and advertising.
We may use your personal data for marketing and advertising purposes, including sending informational, promotional, and marketing messages via email, SMS, or postal mail, as well as displaying online advertisements for our products and services on our website and third-party platforms, taking into account your previous purchases and activity.
Security and fraud prevention.
Your data is used to verify identity, ensure secure purchases and payments, detect and prevent fraudulent, illegal, or dishonest activities, and protect our services and users. If you create an account, you are responsible for keeping your access credentials secure. We strongly recommend that you do not share your login, password, or other access details with third parties.
Communication with you.
We use personal data to provide customer support, respond promptly to inquiries, improve service quality, and maintain business relationships with you.
Legal grounds.
We may use personal data to comply with legal requirements, respond to lawful requests from public authorities, participate in legal or pre-trial proceedings, and detect or investigate potential violations of our terms and policies.
2. Disclosure of Personal Data
В определённых случаях мы можем передавать ваши персональные данные третьим лицам в законных целях и в соответствии с настоящей Политикой конфиденциальности. К таким случаям относятся:
- service providers acting on our behalf, such as the website creation and hosting platform (Tilda Publishing), website analytics services (e.g., Google Analytics), and communication or email services;
- payment service providers, if online payments are available on the website;
- cases where you have given explicit consent to share specific information or have requested such sharing, for example, for feedback, request processing, or service provision;
- cases required by law, to fulfill legal obligations, respond to lawful requests from authorities, or protect the rights, property, and safety of our company, users, or third parties.
- Third parties are granted access to personal data only to the extent necessary to perform their services and are required to maintain confidentiality in accordance with applicable laws and their own privacy policies.
3. Interaction with the Tilda Platform
Our services are hosted on the Tilda platform, which may collect and process personal data to provide and improve our services. Information submitted through the website may be processed by Tilda or third-party service providers, including for data storage, order processing, and delivery organization. We remain responsible for the use of your personal data and for respecting your rights under applicable law.
4. Third-Party Websites and Links
Our services may contain links to websites or online platforms operated by third parties. When you follow such links, you should review their privacy policies, security practices, and terms of use. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information on such websites.
Information you provide in public or semi-public spaces, including data shared on third-party social platforms, may be accessible to other users of our services and those platforms without restrictions on its use by us or third parties. The presence of such links does not imply endorsement of their content, owners, or operators, except where explicitly stated within our services.
Information you provide in public or semi-public spaces, including data shared on third-party social platforms, may be accessible to other users of our services and those platforms without restrictions on its use by us or third parties. The presence of such links does not imply endorsement of their content, owners, or operators, except where explicitly stated within our services.
5. Children’s Personal Data
Our services are not intended for use by children, and we do not knowingly collect personal data from children who have not reached the age of majority in their jurisdiction. If you are a parent or legal guardian and believe that your child has provided us with personal data, you may contact us using the details below to request its deletion.
As of the effective date of this Privacy Policy, we are not aware that we “sell” or “share” (as defined by applicable law) personal data of individuals under the age of 16.
As of the effective date of this Privacy Policy, we are not aware that we “sell” or “share” (as defined by applicable law) personal data of individuals under the age of 16.
6. Data Security and Retention
Please note that no security measure is completely perfect or impenetrable, and we cannot guarantee absolute security. Additionally, data transmitted over the internet may not be fully secure. We recommend avoiding the use of unsecured channels to transmit sensitive or confidential information.
The retention period for your personal data depends on various factors, such as the need to manage your account, provide services, comply with legal requirements, resolve disputes, or enforce applicable agreements and policies.
The retention period for your personal data depends on various factors, such as the need to manage your account, provide services, comply with legal requirements, resolve disputes, or enforce applicable agreements and policies.
7. Your Rights and Choices
Depending on your place of residence, you may have some or all of the following rights regarding your personal data. These rights are not absolute and apply only in certain circumstances; we may refuse a request where permitted by law.
- You may have the right to request access to the personal data we hold about you.
- You may have the right to request deletion of your personal data.
- You may have the right to request correction of inaccurate personal data.
- In certain cases, you may request a copy of your personal data or its transfer to a third party, subject to legal limitations.
- We may send you promotional emails, and you can opt out at any time by using the unsubscribe link in those emails. Even if you opt out, we may still send non-promotional messages, such as account or order-related communications.
We will not discriminate against you for exercising any of these rights. To process your request, we may need to verify your identity in accordance with applicable law.
You may appoint an authorized representative to submit requests on your behalf. Before processing such a request, we may require proof of authorization and may also ask you to verify your identity directly.
We will respond to your request within a reasonable timeframe in accordance with applicable law.
You may appoint an authorized representative to submit requests on your behalf. Before processing such a request, we may require proof of authorization and may also ask you to verify your identity directly.
We will respond to your request within a reasonable timeframe in accordance with applicable law.
8.Complaints
If you have any complaints regarding the processing of your personal data, please contact us using the contact details provided below. Depending on your place of residence, you may have the right to challenge our decision by contacting us directly or to lodge a complaint with your local data protection authority.
9.International Data Transfers
Please note that your personal data may be transferred, stored, and processed outside your country of residence.
If we transfer your personal data outside the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements approved by the relevant UK authority, unless the data is transferred to a country that has been recognized as providing an adequate level of data protection.
If we transfer your personal data outside the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements approved by the relevant UK authority, unless the data is transferred to a country that has been recognized as providing an adequate level of data protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be published on this website, the “Last updated” date will be revised accordingly, and we will provide notice as required by applicable law.
11. Contact Information
If you have any questions about this Privacy Policy or our data processing practices, or if you wish to exercise any of your rights, you may contact us by email at world.of.vitamines@gmail.com or by post at: Strada Mărțișor 16, –, Trușeni, 3733, Republic of Moldova
